We offer a 30-day happiness guarantee on all items. If you're not completely satisfied:

UK Returns: FREE return shipping - we'll email you a prepaid label

International Returns: 30-day return window, buyer covers return shipping

Condition: Items must be returned in original condition and packaging

Refunds: Processed within 24 hours of receiving your return

Damaged Items: Contact us immediately with photos.

FREE Worldwide Shipping on ALL Orders!

✅ No minimum order required

✅ Ships to: UK, EU, US, Canada, Australia & New Zealand

✅ Same-day dispatch for orders before 3:00 PM (Mon-Sat)

✅ Tracking provided on all orders

✅ Carefully packed to ensure safe arrival

Delivery Times:

UK: 2-3 business days

International: 5-15 business days

When Purchasing - We've Got You Covered!

✅ We refund 100% of any customs fees, taxes, or import duties

✅ Simply email us your customs receipt

✅ Refund processed within 24 hours

✅ You pay NO extra charges when keeping your item!

If Returning Internationally:

⚠️ Buyer pays return shipping costs

⚠️ Any customs refunds we gave you will be deducted from your item refund

⚠️ Original customs/tax amounts will also be deducted from the refund

⚠️ Final refund = Item price minus all customs/tax amounts

✅ Authentic vintage & antique items only

✅ Detailed photos & honest descriptions

✅ Family-run business since 2024

✅ Secure checkout via Shopify

✅ Privacy protected

📧 Email: giftedshopuk@gmail.com

📞 Phone: +44 7387184403

💬 Response time: Usually within a few hours

🕐 Business Hours: Mon-Fri 9AM-6PM, Sat 9AM-4PM (UK time)