We offer a 30-day happiness guarantee on all items. If you're not completely satisfied:

UK Returns: FREE return shipping - we'll email you a prepaid label

International Returns: 30-day return window, buyer covers return shipping

Condition: Items must be returned in original condition and packaging

Refunds: Processed within 24 hours of receiving your return

Damaged Items: Contact us immediately with photos.

Free UK standard delivery.

Delivery options and estimated times are shown at checkout. Every item is packed with care for safe arrival.

When Purchasing - We've Got You Covered!

✅ We refund 100% of any customs fees, taxes, or import duties

✅ Simply email us your customs receipt

✅ Refund processed within 24 hours

✅ You pay NO extra charges when keeping your item!

If Returning Internationally:

⚠️ Buyer pays return shipping costs

⚠️ Any customs refunds we gave you will be deducted from your item refund

⚠️ Original customs/tax amounts will also be deducted from the refund

⚠️ Final refund = Item price minus all customs/tax amounts

✅ Authentic vintage & antique items only

✅ Detailed photos & honest descriptions

✅ Family-run business since 2024

✅ Secure checkout via Shopify

✅ Privacy protected

Questions about an item or order? Email info@gifteduk.com or call +44 7387 184403.

We aim to respond within a few hours during business hours: Monday-Friday, 9am-6pm; Saturday, 9am-4pm (UK time).