Need Held?
We offer a 30-day happiness guarantee on all items. If you're not completely satisfied:
UK Returns: FREE return shipping - we'll email you a prepaid label
International Returns: 30-day return window, buyer covers return shipping
Condition: Items must be returned in original condition and packaging
Refunds: Processed within 24 hours of receiving your return
Damaged Items: Contact us immediately with photos.
FREE Worldwide Shipping on ALL Orders!
✅ No minimum order required
✅ Ships to: UK, EU, US, Canada, Australia & New Zealand
✅ Same-day dispatch for orders before 3:00 PM (Mon-Sat)
✅ Tracking provided on all orders
✅ Carefully packed to ensure safe arrival
Delivery Times:
UK: 2-3 business days
International: 5-15 business days
When Purchasing - We've Got You Covered!
✅ We refund 100% of any customs fees, taxes, or import duties
✅ Simply email us your customs receipt
✅ Refund processed within 24 hours
✅ You pay NO extra charges when keeping your item!
If Returning Internationally:
⚠️ Buyer pays return shipping costs
⚠️ Any customs refunds we gave you will be deducted from your item refund
⚠️ Original customs/tax amounts will also be deducted from the refund
⚠️ Final refund = Item price minus all customs/tax amounts
✅ Authentic vintage & antique items only
✅ Detailed photos & honest descriptions
✅ Family-run business since 2024
✅ Secure checkout via Shopify
✅ Privacy protected
📧 Email: giftedshopuk@gmail.com
📞 Phone: +44 7387184403
💬 Response time: Usually within a few hours
🕐 Business Hours: Mon-Fri 9AM-6PM, Sat 9AM-4PM (UK time)